Frequently Asked Questions (FAQs)

1. How can I contact Laurel Skin Care?

You can reach us easily through the following channels:
📧 Email: laurelskincarecs@yahoo.com
📞 Phone: +92-321-1198451 (Mon–Fri, 10AM–6PM)
📩 Or use our Contact Us form, and our team will get back to you within 24–48 hours.

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2. Where are your products made?

All Laurel Skin Care products are formulated with high-quality ingredients and manufactured in certified facilities to ensure safety, effectiveness, and purity.

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3. Are your products suitable for all skin types?

Yes, our products are dermatologically tested and crafted to suit all skin types, including sensitive and acne-prone skin. Please read individual product descriptions for specific benefits.

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4. Can I return or exchange a product?

Yes, you can! We accept returns within 10 days of purchase under the following conditions:

• The product is unopened, unused, and in original condition

• The seal is not broken

• The packaging is not damaged

Please refer to our Return & Refund Policy for full details.

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5. What if I receive a damaged or wrong item?

We apologize for any inconvenience. If your product arrives damaged or incorrect, please contact us within 48 hours of delivery with pictures of the item. We will assist you with a replacement or refund.

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6. How long does delivery take?

Orders are usually processed within 1–2 business days. Delivery times vary by location, but typically you can expect to receive your order within 3–7 working days.

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7. Do you offer international shipping?

Currently, we ship within Pakistan. However, we are working on expanding internationally very soon. Stay tuned!